I have the following question:
In a sales drive a building society is trying to gain new customers. In any 6 month period it estimates that it loses 1.5% of its customers to competitors and attracts 7000 new customers. It has 0.5 million customers at the start of its sales drive.
There are 2 questions:
a) What would happen to the number of customers in the long term if this situation continued. b) How many customers would the society have to attract in each 6 month period to maintain 0.5 million customers.
From the above, I can make the following sequence:
$${u_{n+1} = 0.985u_n + 7000}\text{ and }{u_0 = 500000}$$
Is there a better way of solving question a than using the ans function of a calculator and consistently press the equals sign to see what happens long term which to be honest is my current solution.
For question b, do I some how need to rearrange the equation to something like below and solve for a: ${u_{n+1} = 0.985u_n + a}$ and ${u_0 = 500000}$
In general, if $u_{n+1}=au_n +b$, then we can easily see that:
$$\begin{align} u_{n}&=b+ba+ba^2+\cdots +ba^{n-1} + a^nu_0\\ &=b\frac{1-a^n}{1-a} + a^n u_0\end{align}$$
Since $|a|<1$, the limit of this as $n$ approaches infinity is:
$$\frac{b}{1-a} = 7000/0.015 = 466666.\overline{6}$$
The (b) question is far simpler - how many do you lose in a month? You have to gain that many new customers.