Covering Spaces of Wedge of two Circles

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I am working on some qual questions, and I don't really comprehend this. Let $X = S^{1} V S^{1}$. The question is asking about covering spaces 7,9, 11, and 12.

a. Determine whether or not the corresponding subgroup of $\pi_{1}(X)$ is normal.

c. Compute the deck group of the covering space.

For part (a), Hatcher says "the covering spaces with maximal symmetry are normal" and then rattles off which of them are normal; however, he never defines maximal symmetry so I don't really understand.

For part (c) I am pretty stuck. I am not sure what to do.

Please help.

Thank You ![enter image description here]1