As far as I understand, this should be a simultaneous equation, although I'm not really sure where to go beyond that. I made the remainder of $f(-2)=r$ and $f(2)=2r$, and substituted the respective values.
$x^2+px+13$
With $(x-2)$
$f(2)=(2)^2+p(2)+13$
$f(2)=17+2p=2r$
With $(x+2)$
$f(-2)=(-2)^2+p(-2)+13$
$f(-2)=17-2p=r$
I guess I could do a simultaneous here, and I got $17/6$ as my result, but I'm not sure if that's correct.
You are making it too hard.
$f(2) = 17+2p, f(-2) = 17-2p$.
So you want $17+2p = 2(17-2p) =34-4p$ so $17=6p$ or $p = 17/6$ as you got.