For which values of a is the below matrix NOT diagonalizable:
\begin{pmatrix}-5&8&0\\ \:\:\:8&-5&0\\ \:\:\:0&0&a\end{pmatrix}
Take the determinant of: \begin{pmatrix}-5-λ&8&0\\ 8&-5-λ&0\\ 0&0&a-λ\end{pmatrix} to find the characteristic equation.
= (-5-λ)(-5-λ)(a-λ) - (8)(8)(a-λ)
= λ^2a + 10λa - 39a - λ^3 - 10λ^2 + 39λ
Find eigenvalues by setting above to zero
λ = a,3,-13
The matrix is diagonalizable if a is either 0, 3, or -13.
I'm not sure if there is any property I'm forgetting that is required to solve the problem.
Any guidance would be greatly appreciated.
As mentioned in the comment, all symmetric matrices are diagonalizable. Hence just conclude that no such value of $a$ exists and you are done.
Now, let's revisit what you did. You found the eigenvalues of the matrix, which are $a, 3$ and $-13$ by first expanding the characteristic polynomial. If we visualize the matrix as a block diagonal matrix, then we can see that $a$ is an eigenvalue and the remaining eigenvalues are the eigenvalues of the first $2 \times 2$ block.
Notice that we have the result that if all eigenvalues are distinct, then the matrix is diagonalizable.
In the event that the matrix is not symmetric and has some eigenvalue with algebraic multiplicity more than $1$, then we check if the geometric multiplicity is equal to the algebraic multiplicity.