By using Desmos I've found that the values of $\;b = -8\;$ and $\;c = 16,\;$ but that doesn't really help me understand how to get those numbers.
Answer and why I got it wrong:
I've evaluated:
$ 9 = 1^4 + b\cdot1^2 + c \implies b = 8 - c \implies c = 8 - b$
and
$ 25 = 3^4 + b\cdot3^2 + c \implies c = -56 - 9b $
The part which I forgot to do was to substitute the equations into each other and not the original equation. KM101 provides a more complete breakdown.
$ c = -56 - 9(8 - c) \implies c = 16$
$ -9b - 56 = 8 - b \implies b = -8$
Substitute the $(x,y)$ pairs in to get a system of linear equations, which may be easily solved: $$1^4+1^2b+c=9\qquad3^4+3^2b+c=25$$ $$b+c=8\qquad 9b+c=-56$$