How to divide a number per zero using another informations

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everyone is well? My background for this questions is: I have a number of sent files, also I have a number of expectedly sendt files and finally the percentage of files, so I have: sent/expected (percentage).

In my rules it's ok, if the user wants to send files without waiting for some, in other "numbers", for example, $\frac{24 \ \text{files}}{0 \ \ \text{files}}$ (percentage).

My question is, how can I calculate the percentage if no files are expected in this second case?

PS: I have a total count where is added all the number and made the percentage.

PS2: Sorry for my bad English, i'm brazilian and i do not have much english skills. :(

My image with the problem