We know that if D is a diagonal in $A\times A$, that $D=\{(a,a)\in A\times A\}$. And $R$ is a relation on $A$, so $R = \{(a,b)\in A\times A}$. And since $R$ is symmetric and antisymmetric, then $aRb$ and $bRa$ and $a=b$, right?
I don't know if the proof is as easy as it seems, but can't you just say that $R = \{(a,a)\in A\times A\}$ because $a = b$?
So what I'm stuck on is proving that $R \neq D$ as well and that $R = D$ doesn't have to be true for all cases, which is different than what my simple (yet probably incorrect) proof. So ya, I'm confused. Please help me.
You are right in saying that if $R$ is symmetric and anti-symmetric on $A$, it doesn't follow that $R = D$.
That would be the case if $R$ were also reflexive.
As a minimal counterexample, let $A = \{0,1\}$ and $R = \{ (0,0) \}$.
Then $R$ is symmetric and anti-symmetric.