My professor of Analysis has said that to simplify the factorial I can use Stirling's formula, but I don't know very well what it is or how to apply it.
$$\lim_{n \to \infty}\dfrac{n!-\sin(2n)}{\sqrt{(n+1)!}-\ln(n^2+3n)}$$
I have tried with Stolz but it doesn't work.
Stirling Formula gives an good approximation of how $n!$ behaves when $n \rightarrow +\infty$, it is given by $$ n! \underset{(+\infty)}{\sim}\sqrt{2\pi n}\left(\frac{n}{e}\right)^n $$Indeed you can use it here, but careful, you cannot sum the $\sim$ relation.
However you can use that $$ \frac{n!-\sin\left(2n\right)}{n!}=1-\frac{\sin\left(2n\right)}{n!} \underset{n \rightarrow +\infty}{\rightarrow}1 $$ And $$ \frac{\sqrt{(n+1)!}-\ln\left(n^2+3n\right)}{\sqrt{(n+1)!}}=1-\frac{\ln\left(n^2+3n\right)}{\sqrt{(n+1)!}}\underset{n \rightarrow +\infty}{\rightarrow}1 $$ Hence