Gallian states in his algebra book that
When the subgroup $H$ of $G$ is normal, then the set of left (or right) cosets of $H$ in $G$ is itself a group—called the factor group of $G$ by $H$ (or the quotient group of $G$ by $H$). Quite often, one can obtain information about a group by studying one of its factor groups. This method will be illustrated in the next section of this chapter.
He then gives the example for $G=4 \Bbb Z$ and constructs $\Bbb Z/4\Bbb Z$ and shows that it's isomorphic to $\Bbb Z_4$.
However I think I'm missing the point here. Everyone seems to motivate normal subgroups as a way to retrieve information from the original group $G$, but these examples don't show how this is true.
If anyone happens to know a specific example of how the statement
Quite often, one can obtain information about a group by studying one of its factor groups.
is true I would be very delighted. I don't think that in Gallian's example of $\Bbb Z/\Bbb 4\Bbb Z$ gives any information about $\Bbb Z$ itself?
From Dummit and Foote's Abstract Algebra:
The example which I often use: if you know the subgroup lattice diagram of $D_8/\langle r^2\rangle\cong V_4\cong \mathbb{Z}_2\oplus\mathbb{Z}_2$) (information about factor group), then you can know a "part" of the subgroup lattice diagram of $D_8$ (information about the whole group).
By the way, this website https://hobbes.la.asu.edu/groups/groups.html is very helpful for studying subgroup lattice diagrams.