I tried:
$$\lim_{x \rightarrow 5} \frac{e^{x-5}-1}{x-\sqrt{4x+5}} = \frac{e^{x-5}-1}{x-\sqrt{4x+5}} \cdot \frac{x+\sqrt{4x+5}}{x+\sqrt{4x+5}} = \frac{(e^{x-5}-1)(x+\sqrt{4x+5})}{x^2-(4x+5)} = \frac{(e^{x-5}-1)(x+\sqrt{4x+5})}{x^2-4x-5} = \frac{(e^{x-5}-1)(x+\sqrt{4x+5})}{x(x-4-\frac{5}{x})} =\\ \frac{(e^{x-5}-1)}{x} \cdot \frac{(x+\sqrt{4x+5})}{(x-4-\frac{5}{x})} $$
if I make $y = x-5$ I get
$$ \frac{(e^{y}-1)}{y+5} \cdot \frac{(x+\sqrt{4x+5})}{(x-4-\frac{5}{x})} = \frac{(e^{y}-1)}{y} \cdot \frac{1}{1+\frac{5}{y}} \cdot \frac{(x+\sqrt{4x+5})}{(x-4-\frac{5}{x})} = \frac{1}{1+\frac{5}{y}} \cdot \frac{(x+\sqrt{4x+5})}{(x-4-\frac{5}{x})} = ???$$
What do I do next? Am I solving it correctly so far?
Following your calculations, you can proceed: $$\lim_{x\to 5} \frac{e^{x-5}-1}{x-\sqrt{4x+5}}=\lim_{x\to 5} \frac{(e^{x-5}-1)(x+\sqrt{4x+5})}{x^2-4x-5} = \lim_{x\to 5} \frac{e^{x-5}-1}{x-5}\cdot\lim_{x\to 5} \frac{x+\sqrt{4x+5}}{x+1}$$
Now, you can substitute in the first limit $y=x-5$ to get $$\lim_{x\to 5} \frac{e^{x-5}-1}{x-5}=\lim_{y\to 0} \frac{e^y-1}{y}=1$$ since it's the derivative of $e^y$ at $y=0$.
The second limit does not have an indetermined form anymore: $$\lim_{x\to 5} \frac{x+\sqrt{4x+5}}{x+1}=\frac{5+\sqrt{25}}{6}=\frac{10}6=\frac53$$
So in the end, $\lim_{x\to 5} \frac{e^{x-5}-1}{x-\sqrt{4x+5}}=\frac 53$.