I need to find the solution to the following equation: $$x'' +4x' +13x = 360te^{-2t}\sin(3t).$$
So far I've found the roots of the characteristic equation which are a conjugate pair $\lambda_1 = -2-3i$ and $\lambda_2=-2+3i$.
Next I've concluded that $e^{-2t}\sin(3t) = \text{Im}(e^{(-2+3i)t})$ and I tried to find a solution in a form $(At^2+Bt+C)e^{(-2+3i)t}$ by plugging it into the initial equation and finding the coefficients but I don't know whether I'm on the right track or not.
I would greatly appreciate some help with solving this equation.
You are on the right track. You may also let $C=0$, because $e^{(-2+3i)t} $ is a solution of the homogeneous ode, and try a particular solution of the form $$(At^2+Bt)e^{(-2+3i)t}$$ where $A$ and $B$ are complex constants to be found. If you prefer to work with real constants try $$e^{-2t}((at^2+bt)\cos(3t)+(ct^2+dt)\sin(3t)).$$