The given question is:
The equation $x^{4}-3x^{3}-6x^{2}+ax+b=0$ has a triple root. Find $a$ and $b$, and hence all roots of this equation.
I am confused about how to work out this question, but I feel like it has something to do with using α,β,γ, δ as roots of the quartic.
I would greatly appreciate all help in a simple and efficient method to solving this question. Please note, according to the answers, there is only one value of $a$ and one value of $b$.

If a polynomial has a $n$-th order repeated root, then that root will also be be a root of the first to the $(n-1)$th derivatives of the polynomial.
So the triple root will also be a root of the first and second derivative, the latter is $12x^2 - 18x - 12$. This quadratic has roots of $2, -\frac 12$.
Based on the first derivative, which is $4x^3 - 9x^2 - 12x + a$, you get $a = 28$ or $a = -\frac {13}4$. The corresponding $b$ values from the original polynomial are $b = -24$ and $b = -\frac 9{16}$ respectively. So $(a,b) = (28,-24)$ or $(-\frac{13}{4}, -\frac {9}{16})$.
If the question stated that $(a,b)$ were integers, then you could discard one set of solutions. But as it stands, both are admissible.