TI Nspire CX CAS fails to perfrom basic integration

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I plugged rather basic integral into my new calculator (TI Nspire CX CAS) just to see what it could do. Surprisingly, it returned undef and I'm wondering if somebody could explain why and/or how I can fix this.

The integral I used is as follows

$$\int_0^\infty \frac{e^{\frac{-x}{y}}e^{-y}}{y}dx = e^{-y}$$ The calculator couldn't perform this, but when I replaced $y$ by a constant like the number 2 it was able to handle it, which I find strange. I presume it's assuming that $y$ can take a value of zero which would make it undefined.

---update---

Even after simplifying the integral and pulling constants out, it still cannot perform the integration

$$\frac{e^{-y}}{y}\int_0^\infty e^{\frac{-x}{y}}dx = e^{-y}$$

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And what happens if $y = 0$? How is the calculator supposed to know what you mean for such a value?

Even if you defined the function $f(x,y) = e^{-x/y}e^{-y}/y$ in such a way as to make it meaningful at $y = 0$, there remains a fundamental misconception in your claim, easily tested when $y < 0$. What happens then?

0
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I had this same problem.

Take the integral from 0 to z and.

Use the limit function to take the limit of the result as z approaches infinity from the minus side.

You can do all of this on one line, if you have the integral within the parenthesis for the limit function.