The solution to this question told that you should do S(20) - S(12). But I did S(20) - S(11). Here's my reasoning:
We are asked to find the sum of the 12th to 20th terms (inclusive), which I think means U12 + U13 + ... + U20.
S(20) = U1 + ... + U11 + U12 + U13 + U14 + U15 + U16 + U17 + U18 + U19 + U20
S(11) = U1 + ... + U11
Thus, to get U12 + ... + U20, you do S(20) - S(11).
I'm not sure why the answer says S(20) - S(12). Am I not interpreting the word "inclusive" properly?
Without computing each of these sums , you have a direct formula for that: there are $9$ terms in this sum, so, denoting $u_n$ the $n$-th term, the sum is $$ S=9\,\frac{u_{12}+u_{20}}2.$$