Where H is the hyperbolic plane.
I am stuck because we know mob(H) acts transitively on the set of hyperbolic lines and we we know two points make up a hyperbolic line so Why doesn't Mob(H) act transitively on the set P of pairs of distinct points of H?
To say that $\operatorname{Möb}(\mathbb{H})$ acts transitively on lines means that if $\ell$ and $\ell'$ are lines, there is some $f\in\operatorname{Möb}(\mathbb{H})$ such that $f(\ell)=\ell'$. To say that $\operatorname{Möb}(\mathbb{H})$ acts transitively on pairs of distinct points means that if $a,b,a',$ and $b'$ are points with $a\neq b$ and $a'\neq b'$, there is some $f\in\operatorname{Möb}(\mathbb{H})$ such that $f(a)=a'$ and $f(b)=b'$.
Let's try to implement the argument you have in mind: given that $\operatorname{Möb}(\mathbb{H})$ acts transitively on lines, we want to prove it acts transitively on pairs of distinct points. So let $a,b,a',$ and $b'$ be points such that $a\neq b$ and $a'\neq b'$. Let $\ell$ be the line through $a$ and $b$ and let $\ell'$ be the line through $a'$ and $b'$. We then know there is some $f\in \operatorname{Möb}(\mathbb{H})$ such that $f(\ell)=\ell'$. But we can't conclude from this that $f(a)=a'$ and $f(b)=b'$! All we know is that $f(a)$ and $f(b)$ are two points on the line $\ell'$, but they don't have to be $a'$ and $b'$.
To put it another way, two points determine a line, but it's not true that two points "make up" a line: a line has more than two points! So just because $f$ maps $\ell$ to $\ell'$ does not mean $f$ maps two chosen points on $\ell$ to two chosen points on $\ell'$.