I need help on proving the below question:
suppose that $A$ is a $C^{*}$-algebra and $\varphi:A\to\mathbb{C}$ is a linear, bounded map so that $\forall a \in A, \varphi ( a^{*}a ) = 0$.
Does this mean that $\varphi = 0$?
I would suggest the following. Any positive element $z$ in $A$ is of the form $z=a^*a$ for some $a\in A$ (non-trivial fact, some take it as a definition). Moreover, each element in a C$^\ast$-algebra is a linear combination of at most four positive elements (a consequence of the continuous functional calculus). Now, exploit linearity.