A watch is stopped for 15 minutes every hour on the hour. How many actual hours elapse during the interval the watch shows 12 noon to 12 midnight.
In addition to the 12 hours that take us from 12 noon to 12 midnight, we need to add the 15 minutes picked up at each hour. There are 13 such (including the minutes picked up at 12 noon and 12 midnight).
But the "back of the book" says that you count the 12 hours, and you count 11 (instead of 13) 15 minutes picked up. The fact they got 11 seems to mean that they are disregarding the 15 minutes picked up at noon and at midnight. This doesn't seem right since "the interval from when the watch shows 12 noon to 12 midnight" starts before we stop the clock for 15 minutes at 12 noon, and ends after the clock is stopped for 15 minutes at midnight.
Am I interpreting the problem correctly?
Edit: After reading fleablood's answer, I'm rather convinced that my interpretation of the question is wrong. That first sentence, "A watch is stopped for 15 minutes every hour on the hour," makes it sound like the watch stops on hours of real time, not hours in terms of the watch's time. I assumed this second interpretation in my answer below. But it seems that the "back of the book" missed this subtlety too? Anyways, future readers should see fleablood's answer in addition to this one.
As mentioned in the comments, yeah, the puzzle statement isn't exactly clear. It makes sense to stop counting time the moment the watch strikes midnight, but we don't know whether we should start counting from the first moment the watch reads 12 noon (in which case we count that 15 minute pause), or if we should start counting from the last moment the watch reads 12 noon (once that 15 minute pause is over). So depending on your interpretation, the answer is either
$$12\,\mathrm{hrs} + (11)\frac{1}{4}\,\mathrm{hrs} = \left(14+\frac{3}{4}\right) \,\mathrm{hrs} \quad\text{or}\quad 12\,\mathrm{hrs} + (12)\frac{1}{4}\,\mathrm{hrs} = 15\,\mathrm{hrs}\,.$$
The first one is what the "back of the book" says, but I personally like the second interpretation better since you get a whole number of hours. Maybe there's a better way to phrase the puzzle to imply this second interpretation. Here's my (wordy) version: