I'm not familiar with lots of examples of non commutative C$^*$-algebras, but there are $M_n(\mathbb{C})$, and $B(H)$. These have a non trivial non-normal element.
My question is : what about the general case ? Does there always exists a non-normal element in a non-commutative C$^*$-algebra?
Suppose $A$ is a non-commutative $C^*$-algebra. Since $A$ is the span of its self-adjoint elements, there exist $x,y\in A$ such that $x$ and $y$ are self-adjoint and $[x,y]=xy-yx\neq0$. Put $z=x+iy$. Then $z^*=x-iy$, and $$[z,z^*]=-2i[x,y]\neq0.$$ Thus, $z$ is non-normal.