Very new to algebraic number theory, so I was just wondering if someone could clarify how to do this?
Essentially I would like to proceed by finding elements of norm 20. So $20=2^2\times5$ so I guess I would want to figure out what ideals have norm $2$ and $5$?
If you are interested in finding ideals with a prescribed norm, you should use that the norm is multiplicative, hence if you want to find $I\subset \mathbb Z[\sqrt 2]$ with $N(I)=20$, it suffices to find primes $\mathfrak q_1,\mathfrak q_2$ with norm $2$ (or with norm $4$ if there is no prime of norm $2$) and $5$ and then set $I=\mathfrak q_1^2\mathfrak q_2$ (resp. $\mathfrak q_1\mathfrak q_2$ in the second case).
Now quite generally, let $p$ be a prime number and suppose you are interested in identifying the primes $\mathfrak q$ living over $p$ (i.e. contracting to $(p)$ along the inclusion $\mathbb Z\to\mathbb Z[\sqrt 2]$). For this a very convenient tool is the following result due to Kummer and Dedekind:
You can find this result for example as Theorem 3.41 in Milne's notes.
Applying this to the situation you are interested in, you will find $a=\sqrt 2$ and hence $f=X^2-2$. Modulo $2$ this gives you $\bar f=\bar X^2$, hence the ideal $(2,\sqrt 2)=(\sqrt 2)$ is prime in $\mathbb Z[\sqrt 2]$ and is the unique prime ideal lying over $2$. Modulo $5$, on the other hand, you find that $\bar f=\bar X^2-2$ is irreducible since it has no roots in $\mathbb F_5$, hence the unique prime ideal lying over $5$ is $(5)$.
Now the only thing left to do is to compute the norm of these ideals. For this you need to know the degrees of the residue field extensions. But since $2$ ramifies in $\mathbb Z[\sqrt 2]$ you already know that $N(\sqrt 2)=2$. Now $5$ does not ramify but also has a unique prime ideal in its fiber, hence the degree of residue field extensions must be $2$ and we find $N(5)=5^2=25$. Hence you have shown that in fact no ideal of norm $20$ can exist in $\mathbb Z[\sqrt 2]$.