The quotient ring contains the classes of the remainders of divisions $\frac {a+ib}{3+i},$ $a,b\in \Bbb Z $. That ratio is equal to $\frac {3a+b}{10} +i\frac {3b-a}{10} $. Does this tell me what the classes look like?
Anyway, the given answer says that every class contains a representative with norm smaller than $10$, and since the elements of $\Bbb Z[i]$ that have such a norm are finitely many, this shows that $A $ is finite. How do we deduce the first statement?
Also, I had tried a more convoluted approach: $ \Bbb Z[i] $ is a PID so $3+i$ not being irreducible implies $(3+i) $ not being maximal, and thus $A $ is not a field. In turn, this means that $A$ is not a finite integral domain (since it obviously has more than $1$ element). I guess $A $ is finite, so what is an example of a zero-divisor of it?
$\newcommand{\Zi}{\Bbb Z[i]}$ As Bill Dubuque points out, $10=(3+i)(3-i)$. The size of $A$ is the number of equivalence classes of $\Zi$ under the relation $\alpha\sim \beta$ whenever $\alpha-\beta$ is a multiple of $3+i$. But if $\alpha-\beta$ is a multiple of $10$ then $\alpha-\beta$ is a multiple of $3+i$. If we could show that $\Zi$ had finitely many equivalence classes under the relation $\alpha\sim'\beta$ whenever $\alpha-\beta$ is a multiple of $10$ then we would be in business.
For the question's given answer, this follows from the fact that if we round $\alpha/(3+i)$ to the nearest element $\gamma$ of $\Zi$ then $\alpha\sim\alpha-(3+i)\gamma$ and the norm of $\alpha-(3+i)\gamma$ is $<10$.