A representation of a $C^*$-algebra, $A$, is a pair $(H,\pi)$ where $H$ is a Hilbert space and $\pi$ is a *-homomorphism from $A$ to $B(H)$. A representation is non-degenerate if $\{\pi(a)h:a\in A, h\in H\}$ is dense in $H$. If $A$ is a unital $C^*$-algebra this means $\pi(1)=1$.
I sort of understand what this definition means in the unital case. But I am having trouble understanding the meaning behind the general definition. Most books I have read provide little motivation of this (although think Murphy does say something about $\pi(A)$ acting on $H$).
I was wondering If someone could explain the meaning behind this definition or perhaps link to somewhere that already does
Thanks!
Maybe seeing where it fails helps you understand it. What you want with non-degeneracy is to avoid the following situation: let $A_0\subset B(H_0)$ be a C$^*$-algebra, and let $H=H_0\oplus H_0$ and $A\subset B(H)$ be $$ A=\left\{\begin{bmatrix}a&0\\0&0\end{bmatrix}:\ a\in A_0\right\}. $$ Here $AH=H_0\oplus 0$, so the identity representation is degenerate. Note that this construction can be done even when $A$ is non-unital.