[
I got my Y(t) to be : $$12 \, e^{-4} \, e^{-2s} \, [\frac{1}{12(s+2)} + \frac{1}{4(s-2)} - \frac{1}{3(s-1)}] + \frac{1}{(s-2)} - \frac{1}{(s-1)}.$$
so i assume I need to use t shifting for the laplace inverse/transformation (not sure of the term to use), but i'm not sure what to do with the first terms. Could someone help me here.
I don't agree with your $Y(s)$. Here comes a suggestion on how to get $Y(s)$ and on how to get your function back in the end:
Taking Laplace transform of the left-hand side, invoking the initial value conditions, gives $$ (s^2-3s+2)Y(s)-1. $$ The right-hand side can be written $$ 12\theta(t-3)e^{-2t}. $$ The Laplace transform of $12\theta(t)$ is $12/s$, and so the Laplace transform of $12\theta(t-3)$ is $12e^{-3s}/s$. Using the shift rule, we find that the Laplace transform of the right-hand side is $$ \frac{12e^{-3(s+2)}}{s+2}. $$ Thus, your equation for $Y(s)$ should be (since $s^2-3s+2=(s-1)(s-2)$) $$ (s-1)(s-2)Y(s)-1=\frac{12e^{-3(s+2)}}{s+2}. $$ Thus, $$ Y(s)=\frac{1}{(s-1)(s-2)}+\frac{12e^{-3(s+2)}}{(s-1)(s-2)(s+2)} $$ If I understood you correct, the first part of this expression is not a problem, so let us concentrate on how to calculate the inverse Laplace transform of the second one. We first do a partial fraction decomposition, to write $$ \frac{12}{(s-1)(s-2)(s+2)}=-\frac{4}{s-1}+\frac{3}{s-2}+\frac{1}{s+2}. $$ I show you how to calculate the inverse Laplace transform of $$ -\frac{4e^{-3(s+2)}}{s-1}, $$ and leave the other terms to you. This is like working with the right-hand side, but backwards. We write $$ -\frac{4e^{-3(s+2)}}{s-1}=-4e^{-9}\frac{e^{-3(s-1)}}{s-1}. $$ This is the $1$-shift of $$ -4e^{-9}\frac{e^{-3s}}{s} $$ which should give a $e^t$ factor in the end. Now, the term $e^{-3s}$ implies that we should have the inverse Laplace transform of $$ -4e^{-9}\frac{1}{s} $$ shifted $3$ steps. But this we recognize as the Laplace transform of $\theta(t)$. Hence, we get $$ -4e^{-9}\theta(t-3)e^t, $$ or, maybe a bit cleaner $$ -4e^{t-9}\theta(t-3). $$ You do the same with the other terms.