Poisson Distribution of Underfilled Bottles

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3 bottles per case are underfilled on average. What is the chance that at least 4 underfilled bottles will be contained in a random case?

Using the formula: $1-\left( \dfrac{3^0 e^{-3} }{ 0!} + \dfrac{3^1 e^{-3}}{1!} + \dfrac{3^2 e^{-3}}{2!} + \dfrac{3^3 e^{-3}}{3!} \right)$, I obtained $0.3528$

However, my answer was marked as incorrect. How do you solve this correctly?

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My guess is you were told something about the number of bottles in each case and you should have used the binomial distribution rather than the Poisson distribution.