I'd like to know how I could solve the following quartic function: $p(z)=2z^4+az^3+bz^2+cz+3$ given that it $2$ and $i$ should be part of their roots.
I thought I should maybe be trying to turn this into a quadratic function and then I should be able to solve it for the 2 given roots, but I don't really know how I could get there.
If the aim is to find $a$, $b$ and $c$, then you can substitute the known zeros of $p$ to get a set of linear equations:
$\begin{eqnarray}p(2) & = & 0 & \implies & 2 \times 2^4 + a \times 2^3 + b \times 2^2 + c \times 2 + 3 & = & 0 & \implies 32 + 8a + 4b + 2c + 3 & = & 0\\ p(i) & = & 0 & \implies & 2 \times i^4 + a \times i^3 + b \times i^2 + c \times i + 3 & = & 0 & \implies 2 - ai - b + ci + 3 & = & 0\end{eqnarray}$
Now, you have a few options:
Use the knowledge that you have real coefficients to separate the second equation into a real and imaginary part;
Use the fact that $p(-i) = 0$, which results from having real coefficients;
Get the 4th root using Vieta's formulas, as given in the other answer.
All of these will give you enough information to solve the entire system for the three unknowns.