The following exercise appears in "Hilbert $C^*$-modules" book by E. Christopher Lance:
Definition: $E$ and $F$ are unitarily equivalent Hilbert $A$-modules if there exists a unitary element $u\in L(E,F)$, where $L(E,F)$ denotes the set of $A$-linear maps that are adjointable.
Exercise: Show that $A$ and $A\oplus A$ are unitarily equivalent Hilbert $A$-modules if and only if $M(A)$ (the multiplier algebra) contains a unital $C^*$-subalgebra isomorphic to the Cuntz algebra $\mathcal{O}_2$.
This should be a basic exercise, but I have no idea how to approach it.
Thank you for any help!
If you have $\mathcal O_2\subset M(A)$, you can take two orthogonal isometries $V,W\in M(A)$ with $V^*V=W^*W$, and $VV^*+WW^*=I$. Now you can define $$u:A\to A\oplus A$$ by $$ua= V^*a \oplus W^*a .$$ This is well-defined because $V,W\in M(A)$. We need to check that $u$ is adjointable: $$ \langle ua,b\oplus c\rangle_{A\oplus A}=\langle V^*a \oplus W^*a ,b\oplus c\rangle_{A\oplus A} =b^*V^*a +c^*W^*a =\langle a,Vb+Wc\rangle_A. $$ So $u^*:A\oplus A\to A$ is given by $u^*(b\oplus c)=Vb+Wc$. In particular, $$ u^*u\,a=VV^*a+WW^*a=a, $$ so $u^*u=I$. And \begin{align} uu^*(b\oplus c)&=u(Vb+Wc)=(V^*Vb+V^*Wc)\oplus (W^*Vb+W^*Wc)\\ &=V^*Vb\oplus W^*W c=b\oplus c.\end{align} So $uu^*=I$. Thus $u\in L(A,A\oplus A)$ is a unitary.
Conversely, suppose that $u:A\to A\oplus A$ is a unitary. Note that $M(A)=L(A,A)$. Define $V,W\in M(A)$ by $$ Va=u^*(a\oplus 0),\ \ \ Wa=u^*(0\oplus a). $$ Then $$ \langle V^*Va,b\rangle_A=\langle Va,Vb\rangle _A=\langle u^*(a\oplus 0),u^*(b\oplus 0)\rangle _A =\langle (a\oplus 0),(b\oplus 0)\rangle _{A\oplus A}=\langle a,b\rangle. $$ It follows that $V^*V=I$, and similarly $W^*W=I$. Also, $$ \langle W^*Va,b\rangle_A=\langle Va,Wb\rangle _A=\langle u^*(a\oplus 0),u^*(0\oplus b)\rangle _A =\langle (a\oplus 0),(0\oplus b)\rangle _{A\oplus A}=0+0=0. $$ We have $$ \langle V^*a,b\rangle_A=\langle a,Vb\rangle_A=\langle ua,(b,0)\rangle_{A\oplus A}=\langle \pi_1ua,b\rangle_A, $$ so $V^*a=\pi_1ua$, where $\pi_1$ is the projection onto the first coordinate. Similarly, $W^*a=\pi_2ua$. Then \begin{align} (VV^*+WW^*)a=V\pi_1ua+W\pi_2ua=u^*(\pi_1ua,0)+u^*(0,\pi_2ua)=u^*ua=a, \end{align} and so $VV^*+WW^*=I$. Thus $\mathcal O_2\simeq C^*(V,W)\subset M(A)$.