Geometrically $|z-i|=|z+i|$ shows all points which have the same distanse from $i$ and $-i$, they lie on $x$ axis so $|z-i|<|z+i|$ is the upper half plane.
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Hint: $z$ is closer to ... than to ...
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Hint: set $z=a+bi$ in your last unequality and find the geometric properties $(a, b)$ should have.
Geometrically $|z-i|=|z+i|$ shows all points which have the same distanse from $i$ and $-i$, they lie on $x$ axis so $|z-i|<|z+i|$ is the upper half plane.