We know that for every purchase a costumer receives one plastic figure in a wrap (and it is random which figure is inside). The entire collection comprises $12$ figures. What is the expected number of different figures the children have after they have convinced their parents to go shopping $15$ times? How often does one have to go shopping so that you can expect to have $11$ figures in your collection?
I have the feeling so I could use the following rule to compute the expected value: Sum of $x \cdot p(x)$. The $p(x)$ would be, knowing that there're $12$ different figures, $1/12$. But it would be useless to find an $x$ because we don't compare $x$ of different values but just different figures.
For the first question, for $i = 1, \dots, 12$, let $X_i$ denote the random variable which is $1$ if figure $i$ has been collected at some point during the $15$ visits. Then $Y = \sum_{i=1}^{12} X_i$ is the number of different figures that has been collected.
Now, for each $i$, $P(X_i = 0) = (1 - \tfrac{1}{12})^{15}$, and so
$$E[Y] = \sum_{i=1}^{12} E[X_i] = 12 \cdot (1-(1 - \tfrac{1}{12})^{15}) \approx 8.75.$$
For the second one, let $T_i$ be the time it takes to get $i$ figures in total, given that we have already obtained $i-1$ figures, so that the time to get $11$ figures is $T = \sum_{i=1}^{11} T_i$. Given that we have $i-1$ figures, the probability of getting a new one is $p_i = (12-(i-1))/12$, and $T_i$ is geometrically distributed with parameter $p_i$ and so the expected time to get $11$ figures is
$$E[T] = \sum_{i=1}^{11} E[T_i] = \sum_{i=1}^{11} 1/p_i = 12 \sum_{i=1}^{11} \frac{1}{(12-(i-1))} = 12 \sum_{i=2}^{12} \frac{1}{i} \approx 25.24.$$