I am trying to find the eigenvalue for question (h), however I am unable to factor out and find the eigenvalues(roots) after I take the determinant of the characteristic equation.
Let $x$ be an eigenvalue. I am left with $$(-2-x)((1-x)(6-x)-4)-2(2(6-x)-2)+(4-(1-x))=0.$$
As for hint: says do not expand to try and solve the resulting cubic, I am looking for help on how to factorize this question so I do not need to solve a cubic polynomial
Anyway the correct answer for the eigenvalues are $x_1=1$, $x_2=-3$ and $x_3=7$.

Since the equation is $$ \left( { - 2 - x} \right)\left[ {\left( {1 - x} \right)\left( {6 - x} \right) - 4} \right] - 2\left[ {2\left( {6 - x} \right) - 2} \right] + 4 - \left( {1 - x} \right) = 0 $$ you get $$ \left( { - 2 - x} \right)\left( {1 - x} \right)\left( {6 - x} \right) - 4\left( { - 2 - x} \right) - 4\left( {6 - x} \right) + 8 - \left( {1 - x} \right) = 0 $$ thus $$ \left( { - 2 - x} \right)\left( {1 - x} \right)\left( {6 - x} \right) - 4\left[ {\left( { - 2 - x} \right) + \left( {6 - x} \right) - 2} \right] - (1 - x) = 0 $$ and so $$ \left( { - 2 - x} \right)\left( {1 - x} \right)\left( {6 - x} \right) - 9\left( {1 - x} \right) = 0 $$ and finally $$ \left( {1 - x} \right)\left[ {\left( { - 2 - x} \right)\left( {6 - x} \right) - 9} \right] = 0 $$ Now it is easy since you have $x^2-4x-21=0$ which has the solutions $x=7$ and $x=-3$.