The function $\displaystyle g(z) = \frac{e^{iz}-1}{\cos z-1}$ has a Laurent expansion of the form $\sum_{n=-\infty}^{+\infty} c_{n}z^{n}$ in the region $2\pi<|z|<4\pi$. Find the coefficient $c_{-3}$.
I am not sure how to proceed with problems of this sort, the only method I know to find Laurent series is to manipulate geometric series. I assume in this case you have to do residue calculations? I would appreciate any input very much, I am studying before an exam in complex analysis.
(to show that it is a problem you can expect for the exam)
$c_{-3}=\frac{1}{2\pi i}\oint_{z=c} z^2\frac{e^{iz}-1}{\cos z -1} dz$ for any $2\pi<c<4\pi$. The integrant has possible singularities when $\cos z=1$, i.e. for $z=2\pi n$. Inside the circle these are $z=0,2\pi,-2\pi$. We thus have $$c_{-3}=\sum_{w\in\{0,2\pi,-2\pi\}}Res_{w}z^2\frac{e^{iz}-1}{\cos z -1}$$ (by the residue theorem}. To compute the residues (use any method you know/like, this is one): $e^{i(x+w)}-1=e^{ix}-1=ix+\dots$, $\cos(x+w)-1=\cos x -1=-x^2/2+\dots$ (for any $w=2\pi n$), hence the residue is $w^2\frac{i}{-1/2}=-2iw^2$. Their sum is $-4i(2\pi)^2=-16i\pi^2$.