Here is the question I am trying to solve:
Let $C_2 = \langle T| T^2 = 1 \rangle$ be the group of order 2. Let $R = \mathbb Z$ or $R = \mathbb F_2.$ Let $\mathcal{W}$ be the $C_2$-equivariant cellular chains of $S^{\infty}$ with two cells, $e_n$ and $Te_n,$ of each dimension $n \geq 0,$ and boundary $d(e_{2k + 1}) = (1 - T)e_{2k}$ and $d(e_{2k}) = (1 + T)_{e_{2k} - 1}.$ This gives the resolution $$0 \leftarrow \mathcal{W}_0 \leftarrow \mathcal{W}_1 \leftarrow \dots $$ with each $\mathcal W_n = \langle e_n \rangle \cong R[C_2]$ and homology
$$ H_i(\mathcal W)= \begin{cases} R, & i = 0\\ 0, & i > 0 \end{cases} $$
The tensor product $\mathcal{W} \otimes \mathcal{W}$ is the chain complex with $\bigoplus_{i + j = n}\mathcal{W}_i \otimes \mathcal{W}_j$ in degree $n$ and differential $d(x \otimes y) = dx \otimes y + (-1)^{|x|} x \otimes dy.$ Let $C_2$ act diagonally on $\mathcal{W} \otimes \mathcal{W}: T(x \otimes y) = (Tx) \otimes (Ty).$
$(1)$ With $R = \mathbb F_2,$ find a $C_2$-equivariant chain map $\Delta: \mathcal{W} \to \mathcal{W} \otimes \mathcal{W}$ with $\Delta (e_0) = e_0 \otimes e_0.$
$(2)$ Do the same with $R = \mathbb Z.$
My thoughts and questions:
0- why $(1-T)e_0 = e_0 \otimes e_0 - Te_0 \otimes Te_0$? can someone show me the details of the calculation please?
a- Equivariant in this context means $\mathcal{W}$ and $\mathcal{W} \otimes \mathcal{W}$ are $R[C_2]$-modules, and $\Delta$ should be an $R[C_2]$-module homomorphism. The idea of the exercise is to show that $\tau \Delta \neq \Delta$
b- I got a hint to work $e_1$ and $e_2$ first but I do not know the details of doing this. I am guessing I should use the given two maps $d(e_{2k + 1}) = (1 - T)e_{2k}$ and $d(e_{2k}) = (1 + T)_{e_{2k} - 1}$ but still how?
c- I also got the following diagram (maybe it contain mistakes):
d- I also, do not know how to use the given differential in my solution to $1$ and $2.$ maybe this is required for solving the following question (which is also given as #3):
With $R = \mathbb F_2 or \mathbb Z,$ find a chain homotopy $\Delta_1: \mathcal{W}_n \to (\mathcal{W} \otimes \mathcal{W})_{n + 1}$ between $\Delta$ and $\tau \Delta.$ That is $d \Delta_1 + \Delta_1 d = \Delta - \tau \Delta.$ Here, $\tau(x \otimes y) = (-1)^{|x||y|} y \otimes x.$
Could someone show me the details of the solution of $(1)$ & $(2),$ please? How can I find the $4 \times 8$ matrix over $\mathbb Z$ for $e_1$? How can I find the $8 \times 12$ matrix for $e_2,$ can someone give me more details please?

This exercise is essentially asking for a chain-level approximation to the diagonal map $S^\infty \to S^\infty \times S^\infty$. There is probably a geometric way to write down a Alexander-Whitney map, but let's use your hint and attack the problem algebraically by hand at least for the first few generators.
We are given that $\Delta(e_0) = e_0 \otimes e_0$. By equivariance, we have $\Delta(Te_0) = Te_0 \otimes Te_0$, so we know what the map $\Delta$ does on the $0$th level. In fact, $\Delta(Te_k) = T \Delta(e_k)$, so it is enough to define $\Delta$ on $e_k$ for each $k$ and then $\Delta$ will automatically be $C_2$-equivariant.
The next question to ask is what is $\Delta(e_1)$? The only condition we have is that $\Delta$ is a chain map. This means that whatever $\Delta(e_1)$ is, it has to satisfy $d \Delta(e_1) = \Delta(d e_1)$. We can compute the right hand side: $$\begin{align*} d \Delta(e_1) &= \Delta(d e_1) \\ &= \Delta(e_0 - Te_0) \\ &= \Delta(e_0) - \Delta(Te_0) \\ &= e_0 \otimes e_0 - Te_0 \otimes Te_0. \end{align*}$$ So we need to find something whose differential is $e_0 \otimes e_0 - Te_0 \otimes Te_0$.
Let's compute a few differentials: let's try $e_0 \otimes e_1$ first: $$d(e_0 \otimes e_1) = e_0 \otimes (e_0 - Te_0) = e_0 \otimes e_0 - e_0 \otimes Te_0.$$
Ok, this gives us the $e_0 \otimes e_0$ term in $d\Delta(e_1)$, but we still need $-Te_0 \otimes Te_0$ and a way to cancel out $-e_0 \otimes Te_0$. But note that $$e_0 \otimes Te_0 - Te_0 \otimes -Te_0 = (e_0 - Te_0) \otimes Te_0 = de_1 \otimes Te_0 = d(e_1 \otimes Te_0).$$ Therefore, we have $$d(e_0 \otimes e_1 + e_1 \otimes Te_0) = e_0 \otimes e_0 - Te_0 \otimes Te_0.$$ So let's set $\Delta(e_1) = e_0 \otimes e_1 + e_1 \otimes Te_0$.
We can play the same game for $\Delta(e_2)$, using our new definition of $\Delta(e_1)$ (and thus $\Delta(Te_1)$). We have $$\begin{align*} d \Delta(e_2) &= \Delta(de_2) \\ &= \Delta(e_1 + Te_1) \\ &= \Delta(e_1) + \Delta(Te_1) \\ &= (e_0 \otimes e_1 + e_1 \otimes Te_0) + (Te_0 \otimes Te_1 + Te_1 \otimes e_0) \end{align*}$$
Let's compute more differentials; let's try $e_0 \otimes e_2$: $$d(e_0 \otimes e_2) = e_0 \otimes(e_1 + Te_1) = e_0 \otimes e_1 + e_0 \otimes Te_1.$$
The $e_0 \otimes e_1$ is what we want, but again we have a junk term $e_0 \otimes Te_1$. We see that we want the $e_1 \otimes Te_0 + Te_0 \otimes Te_1$ terms eventually, so why not kill two birds with one stone and use $$d(e_1 \otimes Te_1) = (e_0 - Te_0) \otimes Te_1 - e_1 \otimes (Te_0 - e_0) = e_0 \otimes Te_1 - Te_0 \otimes Te_1 - e_1 \otimes Te_0 + e_1 \otimes e_0.$$ This leaves us with $e_1 \otimes e_0 + Te_1 \otimes e_0$, which we recognize as $d(e_2 \otimes e_0)$. So putting this altogether, we have $$d(e_0 \otimes e_2 - e_1 \otimes Te_1 + e_2 \otimes e_0) = e_0 \otimes e_1 + e_1 \otimes Te_0 + Te_1 \otimes e_0 + Te_0 \otimes Te_1 = d(\Delta(e_2)).$$ So we can set $\Delta(e_2) = e_0 \otimes e_2 - e_1 \otimes Te_1 + e_2 \otimes e_0$.
We have not shown that these are the only choices for $\Delta(e_1)$ and $\Delta(e_2)$, and you might be worried that we'll run into an obstruction if this is not the right choice as we continue to lift this map up the chain complex; however, there is a result in homological algebra about lifting maps from free resolutions to acyclic ones that guarantees that this procedure will succeed.
You should try to continue and compute $\Delta(e_3)$, $\Delta(e_4)$, $\ldots$ until you spot a pattern.
In this case, one possible diagonal approximation is given by $$\Delta(e_k) = \sum_{i=0}^k (-1)^{i(k-i)} e_i \otimes T^i e_{k-i}.$$ It's tedious, but I leave it to you to actually check this it is a chain map. You can ignore the signs if you work mod $2$.
Editing to answer questions in comments.