This is a two part question, the first part was how many strings of length 10 can be formed using the letter HELLOJELLO?
For this half I got $\frac{10!}{4!2!2!}.$ What is the difference in the question if we go from $10$ length to $9,$ how does the approach in solving it change?
One way is to break up into cases:
Solve for each individual case, and doing that is the same as how you would do it before, but with $9$ letters instead of $10$