I had this problem yesterday. I tried to explain to the kid this: $$\sqrt{(-3)^2} = 3,$$ and he immediately said: "My teacher told us that we can cancel the square with the square root, so it's $$\sqrt{(-3)^2} = -3."$$
He has a lot of problems with maths, and I don't know how I can explain to him this as easily as possible. He still thinks that I lied him.
Thank you.
After having given him the square root function definition, it may be helpful to show the following: $$ \sqrt{(-3)^2}=\sqrt{9}=\sqrt{3^2}=3\neq -3. $$ Although well-definedness may be a bit of a heavy topic for a 14-year old, it should be very easy to explain why you cannot have ambiguous definitions in mathematics.