I've tried two ways, but get stuck.
I've tried to simplify, but didn't know what to do next, and I've tried to solve it like a Quadratic equation but got stuck too.
One way got me this:
$$\frac{z}{2} \times (-1+3i+z)-1-i=0$$ - don't know what next.
option b, got me mess, while trying to make the equation into a Quadratic.
I'd define $z = x + yi$ and substitute:
$$(x+yi)^2 - (1 - 3i)(x+yi) - 2i - 2 = 0$$ $$x^2 + 2xyi - y^2 - x - yi + 3xi - 3y^2 - 2i - 2 = 0$$
This gives you two equations (one for the real part and one for the imaginary part) with two unknowns:
$$x^2 - 4y^2 - x - 2 = 0$$ $$3x - y + 2xy - 2 = 0$$
From here you can try some substitutions to remove the coupling, or see if $z = re^{\theta i}$ is easier. In any case, the main trick is that the real part and imaginary must both be equal on both sides.
Can you take it from here?