If a quadratic equation in $x\in R$ is $\lt 0$ then is $D\lt 0$ true?

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The answer to the question "Find the range of values of ${a}$ satisfying $-3\lt \frac{x^2+ax-2}{x^2-x+1}\lt 2$" given in the book is

Since $x^{2}-x+1>0$ for all real $x$, the given set of inequalities may be expressed as $-3\left(x^{2}-x+1\right)<x^{2}+$ $a x-2<2\left(x^{2}-x+1\right)$

On simplification, we obtain \begin{array}{lll} 4 x^{2}+(a-3) x+1>0 & \text { and } & x^{2}-(a+2) x+4>0 \text { for which } \\ (a-3)^{2}-16<0 & \text { and } & (a+2)^{2}-16<0 \end{array} or $\quad-4<\mathrm{a}-3<4 \quad$ and $\quad-4<\mathrm{a}+2<4$

$\therefore \quad$ a lies between $-1$ and 7 as well as between $-6$ and $2$. enter image description here

The range of values for a is $(-1,2)$.

I have a problem with the fifth line from the start of the block i.e. how can one get from $4 x^{2}+(a-3) x+1>0$ (say it equation $1$) to $(a-3)^{2}-16<0 $, assuming $x\in R?$

[Note that $(a-3)^{2}-16$ is discriminant of equation 1].

If I did the same for the quadratic $x^2-4x-77<0$ ($x\in R$) then I get $16+308<0$ which is absurd. Is the book wrong? If not why is right in that step? If wrong how will we solve the question?

Thank you, for reading my question.

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The question as you quote it seems a little ill-posed to me. It should say something like: "Find all values $a$ such that $-3< \frac{x^{2}+ax-2}{x^{2}-x+1}<2$ for all real $x$."

If for a given $a$ the quadratic equation $4x^{2}+(a-3)x+1$ is strictly positive for all real $x$, then it cannot have any real roots. The only way a quadratic equation can have no real roots is precisely when the discriminant is negative.

In $x^{2}-4x-77$ there is no parameter $a$ to be chosen, so we cannot find any condition on $a$.