Suppose that, in a memoryless way, an object A can suddenly transform into object B or object C. Once it transforms, it can no longer transform again (so if it becomes B, it cannot become C, and visa versa)
Suppose that the pdf of an object A becoming object B is
$$\lambda e^{-\lambda t}$$
Where $t$ is the time of the transition
And that same object A becoming object C instead has a pdf of
$$\mu e^{-\mu t}$$
We can integrate over the timespan $\tau$ of the experiment to derive
P(A -> B over timespan $\tau$) = $1-e^{-\lambda \tau}$
P(A -> C over timespan $\tau$) = $1-e^{-\mu \tau}$
But the events A -> B over timespan $\tau$ and A -> C over timespan $\tau$ are mutually exclusive, so in theory
P(A transitions to B or C over timespan $\tau$) = P(A -> B over timespan $\tau$) + P(A -> C over timespan $\tau$) = $1-e^{-\lambda \tau} + 1-e^{-\mu \tau} = 2-(e^{-\lambda \tau} + e^{-\mu \tau})$
But this is clearly incorrect, because as the timespan $\tau$ increases without bound, the probability of transition increases to be greater than 1, which is impossible.
Where did I go wrong? At first pass, everything I did seems correct, but it obviously isn't.
The way you have set up the question does not work, and you have demonstrated that it does not work.
So let's create a system that does work involving memorylessness and your two rates of $\lambda$ and $\mu$:
Suppose you have two exponentially distributed random variables: $X$ with rate $\lambda$ and $Y$ with rate $\mu$. Let $Z=\min(X,Y)$
$Z$ is exponentially distributed with rate $\lambda+\mu$, so with pdf $(\lambda+\mu)e^{-(\lambda+\mu) t}$ and cdf $1-e^{-(\lambda+\mu) t}$ for $z \gt 0$
$\mathbb P(Z=X) = \mathbb P(X\lt Y ) = \frac{\lambda}{\lambda+\mu}$ and $\mathbb P(Z=Y) = \mathbb P(X\gt Y ) = \frac{\mu}{\lambda+\mu}$
Now let's say $A$ transforms at time $Z$, and transforms into $B$ if $X \lt Y$ but into $C$ if $X \gt Y$
In this form