I am trying to solve the following question.
Let $A$ be the algebra over $\mathbb{C}$ consisting of matrices of the form \begin{pmatrix} * & * & 0 & 0 \\ * & * & 0 & 0 \\ * & * & * & 0 \\ * & * & * & * \\ \end{pmatrix} Find the Jacobson radical of $A$.
To be honest I don't really have any idea how to do this so any help would very much be appreciated!
We can use that post again here!
The construction there uses an $R-S$ bimodule to create the ring: $T=\begin{pmatrix} R & M \\ 0 & S \\ \end{pmatrix}$ with formal matrix multiplication as the product. We can use the same thing here, except we can use an $S-R$ bimodule in the lower left corner: $T=\begin{pmatrix} R & 0 \\ M & S \\ \end{pmatrix}$. In your case, $R=M=M_2(\mathbb{C})$ and $S$ is the subring of lower triangular matrices of $R$.
Applying (analogous) info from "that post", we have $rad(T)=\begin{pmatrix} rad(R) & 0 \\ M & rad(S) \\ \end{pmatrix}$.
Can you take it from here?
Extra tools to keep in mind when doing things like this:
Check and see what you get when you compute $T/rad(T)$ for your example! :)