There exists some real $2 \times 2$ matrix $A$, such that $A^2+A+I=0$?
$$ A\ =\ \left[\begin{array}{ c c } a & b\\ c & d \end{array}\right] $$
$$ A^{2} = \left[\begin{array}{ c c } a & b\\ c & d \end{array}\right] \left[\begin{array}{ c c } a & b\\ c & d \end{array}\right] =\ \left[\begin{array}{ c c } a^{2} +bc\ & ab+bd\\ ac+cd & bc+d^{2} \end{array}\right] $$
$$ A^{2} \ +\ A\ +I\ =\ 0\ =\ \left[\begin{array}{ c c } a^{2} +bc\ & ab+bd\\ ac+cd & bc+d^{2} \end{array}\right] +\left[\begin{array}{ c c } a & b\\ c & d \end{array}\right] +\left[\begin{array}{ c c } 1 & 0\\ 0 & 1 \end{array}\right] \ \ =\ 0 $$
$$ \left[\begin{array}{ c c } a^{2} +bc\ +a+1 & ab+bd+b\\ ac+cd+c & bc+d^{2} +d+1 \end{array}\right] = 0 $$
$$ ab + bd + b = 0 $$ $$ b(a+d+1) = 0 $$ $$ ac + cd + c = c(a+d+1) = 0 $$ $$ (a+d+1) = 0 \text{ or } c = 0 \text{ or } b = 0 $$ $$ -d = a+1 $$
Your conclusion that either $ b = c = 0$ or $a + d + 1 = 0 $ is correct.
If $b = c = 0 $, then this $A$ becomes a diagonal matrix and the matrix equation reduces to scalar quadratic equations, which can solved without much effort. However, there are no real solutions in this case, so this case can be ignored.
If $a + d + 1 = 0$, then we also want
$a^2 + bc + a + 1 = 0$
$d^2 + bc + d + 1 = 0$
substituting $d = -1 - a $ into the second equation yields
$ a^2 + b c + a + 1 = 0 $
which is the first equation, thus both equations are satisfied simulaneously if $a + d + 1 = 0 $, so we need to solve only
$ a^2 + b c + a + 1 = 0 $
which is an equation in three variables. If $ b=0 $ or $c=0 $ then there is no real solution for $a$. Otherwise, we have
$ c = - \dfrac{a^2 + a + 1}{b} $
So we can choose $a$ and $b$ arbitrarily, and calculate $c$. Also, $ d $ follows from $a + d + 1 = 0$
For example, if we choose $ a = 1 , b = \dfrac{1}{2} $ then
$ c = - 6 $ and $ d = -2 $
Thus
$ A = \begin{bmatrix} 1 && \dfrac{1}{2} \\ -6 && -2 \end{bmatrix} $
It follows that
$ A^2 = \begin{bmatrix} -2 && -\dfrac{1}{2} \\ 6 && 1 \end{bmatrix}$
hence, $A^2 + A + I = 0 $