This question has already been answered but I was curious as to why the answer I came up with is wrong. What is wrong with my logic here.
$$\frac{7! \binom{12}{7} 7^5}{7^{12}}$$
Where $\binom{12}{7}$ is the number of ways to choose the 7 calls that will be assigned to each day (guaranteeing each day has a minimum of one call) and $7!$ represents the number of ways to order those calls and $7^5$ represents the number of ways to distribute the five remaining calls. What am I getting wrong here?
You are counting each distribution of calls multiple times. Say the calls are distributed as follows:
\begin{array}{c c c c c c c} \text{Sunday} & \text{Monday} & \text{Tuesday} & \text{Wednesday} & \text{Thursday} & \text{Friday} & \text{Saturday}\\ \hline c_1 & c_2, c_3 & c_4 & c_5, c_6, c_7 & c_8 & c_9, c_{10} & c_{11}, c_{12} \end{array} You count this scenario $1 \cdot 2 \cdot 1 \cdot 3 \cdot 1 \cdot 2 \cdot 2 = 24$ times, once for each way you could designate one of the calls you receive each day as the call you receive that day and the remaining calls as being among the additional five calls you receive that week.