I just today discovered that, similar to the Kolmogorov quotient, there is a universal quotient from any topological space into a Hausdorff space, which any continuous map into a Hausdorff space factors through. This seems to be all but invisible on the internet: the only things I could find talking about it are a single MathOverflow post and a Bachelors dissertation citing it. This hasn't been mentioned in any topology material I have seen, and I only thought to look because I stumbled across it myself. The Kolmogorov quotient is mentioned everywhere, and seen as very important, so why is the Hausdorff quotient so neglected?
Similarly, there is (I am near certain, as the same proof works for each of them) a universal $T_1$ quotient, which I also haven't seen mentioned, and doesn't seem to have a single page discussing it.
The only reason I can think that this might be is that the quotient may be quite trivial for most spaces that crop up, as it seems more 'aggressive' than the Kolmogorov quotient in combining points. I'm not aware of any non-Hausdorff connected spaces for which the quotient is not the topological space of size $1$, for example. On the other hand, I only discovered this today. And it seems unlikely that all quotients are that trivial.
I would also be interested to know any interesting examples of the $T_1$ and Hausdorff quotient that you're aware of.
Personally, I would say that this is because it's a construction that is sort of "in-between worlds", and is not super relevant to any of those worlds. Precisely, by definition this Hausdorff quotient is relevant exactly to people who work with non-separated spaces, but who care about the Hausdorff condition. And I would say that this population is very slim.
Usually, either you only work with nice spaces, including metric spaces, topological manifolds, CW-complexes, that sort of things, and in that case obviously you don't need to make your spaces separated (they already are).
Or you work with more general spaces, and in that case it usually means that you just don't really care about the Hausdorff condition. It's of course always nice if it's satisfied, but it doesn't have to play a special role. This is in contrast with the Kolmogoroff condition, which is often crucial even for people who work with very general spaces, because if a space is not even $(T_0)$ then its topology does not "see" all the points in the space, which sort of means you are not working with the "correct" set (so you take the appropriate quotient).
So in general I would say that for all those "universal" constructions (usually reflection functors for a reflective subcategory) which "give property $A$ to an object in a universal fashion", the question is: "do people who work with non-$A$ objects still care about property $A$ ?". For instance, people who work with non-abelian groups usually still care about the abelian condition. People who work with non-compact or non-Kolomogoroff spaces still care about compact/Kolmogoroff spaces. So the abelianization, compactification, and Kolmologoroffication (?) functors are considered interesting. But that is much less the case with Hausdorff spaces (at least this is my opinion on the matter !).
(By the way the fact that as you noted in most natural cases when you try to make your space Hausdorff it just becomes discrete tends to show that the Hausdorff condition is kind of an "all-or-nothing" property in practice, which is in line with what I argued.)