$X$ is a Hausdorff space and $\sim$ is an equivalence relation.
If the quotient map is open, then $X/{\sim}$ is a Hausdorff space if and only if $\sim$ is a closed subset of the product space $X \times X$.
Necessity is obvious, but I don't know how to prove the other side. That is, $\sim$ is a closed subset of the product space $X \times X$ $\Rightarrow$ $X/{\sim}$ is a Hausdorff space. Any advices and comments will be appreciated.
Start with a point $(x,y)$ with $x$ and $y$ not related. Then, as the relation is reflexive, it contains the diagonal. Now, as the relation is closed, its complement is open and there is a neighbourood of $(x,y)$ which does not intersect it. Next think about what a base for the product topology might look like...