Reduction into linear factors $\mathbb{Z}_{17}[x]$:
This part is not too hard: $x^4 \equiv -1$ mod 17 has solutions: 2, 8, 9, 15 so
$(x-2)(x-8)(x-9)(x-15) = x^4 -34 x^3 +391 x^2-1734 x+2160 \equiv x^4+1$ mod 17.
Reduction over $\mathbb{Z}_{11}[x]$:
This one doesn't have such an easy solution, as neither of $y^2 \equiv -1$ mod 11 or $x^4 \equiv -1$ mod 11 have solutions.
I've tried $x^4+1 = (x^2- \sqrt{2}x+1)(x^2+\sqrt{2}x+1)$ but $x^2 \equiv 2$ mod 11 also has no solutions so there's no easy substitution here.
I think that this approach is not going to work here, so I need something new. Any suggestions?
I will assume you've made no mistakes in your work.
Since $-1$ hasn't a fourth root in $\Bbb Z_{11},$ then the only way to reduce $x^4+1$ over $\Bbb Z_{11}$ is as a product if quadratics. We may as well assume that the quadratics are monic, so we've got $$x^4+1=(x^2+ax+b)(x^2+cx+d),$$ leaving us with the following system: $$a+c=0\\ac+b+d=0\\ad+bc=0\\bd=1$$ By the first equation, $c=-a,$ and the rest of the system becomes: $$b+d=a^2\\a(d-b)=0\\bd=1$$ Now, if $a=0$, then the first and third remaining equations imply that $-1$ has a square root in $\Bbb Z_{11}$ (why?), which you've ruled out. Hence, we need $b=d,$ and the rest of the system becomes: $$2b=a^2\\b^2=1$$ Can you take it from here?