I was covering the techniques used sketch rational functions of five different types as follows:

However, then I encountered this:

And, Ij just can't find out what it means for the formula to be undefined in this context. Can someone elaborate please, an example would be favourable.
They mean that the formula for some $x$ is undefined, because of division by zero.
Example:
$$\frac{3x^2+5x+6}{x^2-2x+1}$$
If $x=1$, the denominator is 0 and the result is undefined.
Other possibility: When $d=e=f=0$, the formula is undefined for all $x$.