Consider the following questions, the whole exercise is dedicated to determining the square root of negative numbers, after introducing the complex numbers. Eg.
$$\sqrt{-144}$$
Solutions for the whole exercise only give one solution for each problem, the above being $12i$.
However, this is providing to be rather confusing.
From my understanding, we know that $i$ is a number that when squared $i^2=-1$. However, this does not mean that $\sqrt{-1}=i$, as $-1$ has 2 roots that are indistinguishable. Defining $\sqrt{-1}=i$ goes bad really quickly.
Hence for the problem above, the answer should be $\pm12i$ to avoid confusion, we cannot say that it is $12i$, unlike for positive real numbers, where the principal square root is defined, there is no such counterpart in the complex plane. Hence when we write $\sqrt{-144}$, it must be $\pm12i$.
So are the answers incorrect?
By defining $i^2=-1$, how can we extend this, such that we can use it for such problems?

There is always one principal root. The radical "$\sqrt{}$" always indicates the positive root if the roots are real. e.g. $\sqrt {144} = 12.$ It does not equal $-12.$ Yet, $(-12)^2 = 144$
Or, we could say $x^2 = 144$ has two solutions $x = \pm 12.$
How does this work with principal roots? If we take the square roots of both sides:
$\sqrt {x^2} = \sqrt {144}\\ |x| = 12\\ x = \pm 12$
This concept of principal roots does not create a contradiction.
So, moving on to imaginary numbers... $i$ is the principal root. $\sqrt {-1} = i$ However, $-i$ is also a root, just not the principal root.
$x^2 = -1 \implies x = \pm i$
In the problem at hand
$-12i$ is a solution to $x^2 + 144 = 0$
$\sqrt {-144} = 12i$ has one solution... the principal root.